We accept returns within 14 days of receiving your order. Cushions must be unused and returned in their original condition. All returns must include tracking.

Although we thoroughly inspect all items before delivery, in the unlikely event that your item is faulty, you will receive a pre-paid return label. For all other returns, customers are responsible for the return shipping costs.

Refunds

We’re happy to refund the full cushion cost. Original shipping costs are non-refundable and will be deducted from your final refund, as these reflect the actual cost of delivery.

To arrange a return, contact info@riverandisle.co.nz